I would print out screenshots of the calls, any communications about this subject. I’d get proof of your other dr visit, and I’d find a new clinic. These people clearly don’t want to work for you. But you don’t want to get red listed either. Where no pharm will help. Look up clinics in your area and maybe check out work it health online

this is not good…its probably a loss….if nobody has the title and no one knows whos listed to apply for it….then there is no way to legally get it in ur mothers name (there is but its expensive and timely to try and figure out how to get it listed as abandoned maybe then she can purchase it from the city…idk its a mess i know) also then they never had legal rights to sell to the friend and he never had rights to sell it to her…this is called title jumping and is highly illegal. And ive never seen anyone actually end up owning the car/trailer etc in this situation. My ex husband has my car, and they wont even let him apply for the lost title because im the one listed on there…i had to go to the DMV and get it, and then sign it over. There may be a way for the title company/dmv maybe to look up the vin and see whos listed as the owner still consult a real estate atty…but im sorry to say it sounds like a loss cause. She may be able have the friend sue mhc for the payments he made because it wasnt a legal sale (but they can say it was like rent to own, so technically till title is transferred all money is “rent”) i just saw a case like that rent to own…until contract was paid in full and title transferred all the money they paid was considered rent and not refundable when they found out she did not have the title/deed and they abandoned the property and tried to sue.
Every state varies, but a bill of sale is no good if its between someone who has no legal rights to the property to begin with and the buyer. Like i can write ya a bill of sale right now for my neighbors camper…doesnt make it yours. Maybe/hopefully there will be some loophole for ur mothers sake