My ex husband who is no longer on my insurance keeps filing claims for a vehicle not even covered on my insurance somehow. It’s been months now and my insurance still hasn’t been able to get a hold of him to “investigate” and has not removed these claims from my account. He is cconstantly in and out of jail and I’m sure he didn’t have insurance at the time of his accident so probably just gave the officer or Individual an old card to stay out of trouble.
My question is do I need to file something with the police to get this moving along? Will they do anything about it? I don’t understand how he keeps being able to do this??
I’m from Nebraska
Your insurance should just be denying this, I would speak to your agent. As the policy holder, they should be speaking to you anyway.
see that’s what I thought but they say they have to investigate it regardless and speak to him. And I don’t understand. Is my agent just not doing his job? Should I see if there is someone else with the agency I can speak to?
yes, you can also ask for the claims adjustor.
Could you ask your agent to write a new policy under your name only and mark the old policy number closed? This would prevent anyone using an old insurance card to file under that old policy. Or you could switch insurance companies all together.
Your insurance adjuster should’ve removed him and that vehicle off your policy. The police officers should’ve ran the insurance information and see it’s not active. Also cards expire so how long ago did you have him and the vehicle removed?
Sometimes we’ve had to reach out to our insurance corporate line because the agent wasn’t doing their job. You can also check online if they have an app or website to see what’s going on. Also call the claims department to have them remove the false claims. Anyone can file a claim on a vehicle if the vehicle is still on the policy.
If him and the said vehicle are off your insurance and you’re still having issues with your insurance accepting the claims I would find another insurance company and get a new policy. The insurance company should not accept the claims of him and that vehicle have been removed. They are the ones at fault.
You could also call the police station and let them know hey my ex and this vehicle haven’t been listed on my insurance in said amount of time please don’t accept it. They may or may not do anything but at least you tried.
I would switch insurance companies and see about filing for fraud against him.