CPS was recently called on a family I’m very close to related to 2 older children (16ish) but still under 18. The adults in the home have serious alcohol abuse and this is causing severe neglect to the children. CPS opened a case, I’m the point of contact for follow up. The caseworker showed up to the home yesterday, and the mom refused entry (well within her rights). I’m wondering what will happen next. Will they just close the case because they couldn’t get access to the house or children? I’m also wondering what the steps are that might be taken so I’m better prepared for follow ups that might occur or if there’s more information I need to gather to pass along. Case is opened in the state of Utah.